Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Diana Salmon

Diana Salmon

August 5, 2025

5  out of  5
rating by Diana Salmon
"State farm was there for me after falling through the cracks after the death of my husband. Went through some struggles financially and I was unable to pay my home insurance for a few months."
We responded:
"Thank you for allowing us to support your insurance needs Diana. We’re always here to help! -Jared"
Profile photo of Daniel Stewart

Daniel Stewart

July 30, 2025

5  out of  5
rating by Daniel Stewart
"Have been a policy holder with the Mula Agency since the start of the year. Marilynn is exceptional!! She's catered to my every question and needs thus far! Thank you Marilynn!!!"
We responded:
"We appreciate your review, Daniel! We are delighted to know you had a great experience with Marilynn in our State Farm office. Thank you for being part of our agency family. -Jared"
Profile photo of Powell Mansfield

Powell Mansfield

July 17, 2025

5  out of  5
rating by Powell Mansfield
"Sydney showed awesome service to me and was the reason I switched carriers. She was an absolute joy to work with and made the process seamlessly easy. Definitely ask for her if you think you’re paying to much or want to review coverages"
We responded:
"Thank you for the excellent review, Powell! I’m glad you had a great experience working with Sydney. We aim to make the insurance process simple and stress-free. -Jared"
Profile photo of Alice Pickett

Alice Pickett

July 14, 2025

5  out of  5
rating by Alice Pickett
"I received personal attention and advice from Jared and Natalie which helped me lower my monthly rate. I appreciated the prompt replies and reassuring explanation."
We responded:
"We appreciate you taking the time to leave a review Alice! We pride ourselves on being responsive and reliable. Thank you for allowing us to support your insurance needs. -Jared"
Profile photo of jarintzi sanchez

jarintzi sanchez

July 9, 2025

5  out of  5
rating by jarintzi sanchez
"Andres helped me out with my insurance and he was great!"
We responded:
"We truly appreciate your kind words Jarintzi! We are delighted to know you had a great experience with Andres in our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! -Jared"
Profile photo of Dawne Coleman

Dawne Coleman

June 30, 2025

5  out of  5
rating by Dawne Coleman
"Natalie is my sales representative and she has been awesome from signing up and with walking me through setting up my discounts . I've gotten great service from the entire team at Jared Mula"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with Natalie and our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! -Jared"
Profile photo of Morgan Fernholz

Morgan Fernholz

June 16, 2025

5  out of  5
rating by Morgan Fernholz
"Jeffrey was very helpful and informative with all my questions and needs. Everyone is helpful and very prompt."
We responded:
"We’re very glad to be of service, Morgan! Thank you so much for your business. I am thrilled to hear that Jeff was able to help you out. Give us a call if we can assist you further with your insurance needs. We’re always happy to help! -Jared"
Profile photo of Edgar Holmann

Edgar Holmann

June 4, 2025

5  out of  5
rating by Edgar Holmann
"I have been a customer with Jared Mula and his team for several years and have always received exceptional service from them. Marilynn, in particular, went above and beyond to help me work through a complicated claim situation. Great job Marilynn, always a pleasure working with you."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with Marilynn and your service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! -Jared"
Profile photo of Jennifer Cloutier

Jennifer Cloutier

May 28, 2025

5  out of  5
rating by Jennifer Cloutier
"We've had the pleasure of working with this outstanding team of professionals for the past two decades, and their service has consistently exceeded our expectations. Marilynn, in particular, has been incredibly responsive and helpful throughout the years. Most recently, during a challenging claim process, she went above and beyond to connect us with the right person—someone we had been trying to reach for weeks. Her dedication and efficiency made all the difference. Highly recommend!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service. If there is anything else we can do for your insurance needs, just let us know! -Jared"
Profile photo of Chris Haase

Chris Haase

April 29, 2025

5  out of  5
rating by Chris Haase
"Marilynn received and email and I had a very quick response and immediate action. Great job Marilynn, always a pleasure working with you."
We responded:
"We appreciate your review Chris! We are delighted to know you had a great experience with Marilynn. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! -Jared"
Profile photo of Joselynn Cabrera

Joselynn Cabrera

April 24, 2025

5  out of  5
rating by Joselynn Cabrera
"Andres was a lot of help. He made the set up process super easy and helped me save a lot of money as well! Will definitely be recommending Jared Mula’s agency to my friends and family."
We responded:
"Thank you for the excellent review, Joselynn! I’m glad you had a great experience working with Andres. He’s a valuable part of our State Farm team. -Jared"
Profile photo of T Isk

T Isk

March 27, 2025

1  out of  5
rating by T Isk
"Don't know whats wrong with these guys. They just dont pick up calls. Please change your number if you are not willing to pick up the call."
We responded:
"Thank you for your feedback T, and I apologize for the inconvenience you've experienced. We understand how important it is to be reachable and do try to answer every call. -Jared"
Profile photo of Miss Pam

Miss Pam

March 26, 2025

5  out of  5
rating by Miss Pam
"I just recently return to the State Farm family for my home and auto insurance. My daughter has an auto policy and she referred Jeffery Jones to me. My first phone call to Jeffery was professional and knowledgeable about my needs. Moving foreword All my concerns has been met with care and importance via phone call or email. Thank you State Farm for an agent like Jeffery!!!"
We responded:
"Thank you for the excellent review, Miss Pam! I’m glad you had a great experience working with Jeffrey. He’s a valuable part of our State Farm team. -Jared"
Profile photo of Ronald Smith

Ronald Smith

March 26, 2025

5  out of  5
rating by Ronald Smith
"I can’t say enough great things about my State Farm agent Jared Mula and his incredible team—especially Marilyn, who is always a rockstar! They are consistently responsive, easy to reach, and genuinely care about helping their clients. Recently, I had a frustrating situation with a claim where the claims department told me—on the day the payout was due—that they couldn’t cover the full amount. I was suddenly looking at being out a couple thousand dollars. The claims agent wasn’t much help, but I reached out to Marilyn, and she immediately jumped in to assist. Marilyn contacted the manager of the claims agent, advocated on my behalf, and worked to get the issue resolved. Thanks to her efforts, the claim was paid out in full. I am beyond grateful for her support. Jared’s team has always been reliable, but Marilyn truly went above and beyond. I appreciate them more than words can say!"
We responded:
"Quality customer service is our top priority, Ronald! Thank you for the terrific review. Please let us know if we can assist you further with your insurance needs. -Jared"
Profile photo of Cole Paulsen

Cole Paulsen

March 10, 2025

5  out of  5
rating by Cole Paulsen
"Highly recommend! Natalie, the office manager, was great and made getting renters insurance very easy."
We responded:
"Thank you for your 5-star review Cole! My State Farm team and I are happy to be your good neighbor! -Jared"
Profile photo of Contrell Middlebrooks

Contrell Middlebrooks

February 20, 2025

5  out of  5
rating by Contrell Middlebrooks
"Thank you for amazing customer care and service! Every phone call is answered with courtesy, professionalism, and knowledge which leads to a peaceful resolution. I especially want to thank Marilynn Garcia for her cheerful disposition and staying on the line until I received my updated documents for my Home Insurance Policy. Your kindness and patience are greatly appreciated! Contrell Middlebrooks"
We responded:
"Thank you for the excellent review, Contrell! I’m glad you had a great experience working with Marilynn. She’s a valuable part of our State Farm team. -Jared"
Profile photo of Halie

Halie

February 10, 2025

5  out of  5
rating by Halie
"Great at communicating and very nice would definitely recommend"
We responded:
"Thanks for the terrific review, Halie! We appreciate the great feedback and look forward to speaking with you again soon! -Jared"
Profile photo of Lee Beard

Lee Beard

January 9, 2025

5  out of  5
rating by Lee Beard
"Cole was incredibly helpful, even when I wasn't available he saw the questions I sent in and explained things in an easy to understand and informative manner for me to go over when I had time and at no rush. He walked me through the processes involved when it was time, and had a great attitude overall as well! 10/10 I'm very happy he's my State Farm agent."
We responded:
" Thank you so much for your review Lee! I’m thrilled to hear that you are so pleased with Cole's work. Thank you for choosing State Farm! -Jared"
Profile photo of J. Montrell Dobbins

J. Montrell Dobbins

January 8, 2025

5  out of  5
rating by J. Montrell Dobbins
"I am so glad I was able to return to Jared Mula's agency. As a previous customer years ago, it made since to return due to the much lower rates and mostly the customer service. Marilyn Garcia has been AMAZING and supportive guiding me through my changes and update! Much Thanks to this awesome team!"
We responded:
"J. I am so glad to hear Marilynn was able to help you out. Thank you for the excellent review and let us know if we can assist you further with your insurance needs. -Jared"
Profile photo of Latonya Smith

Latonya Smith

December 18, 2024

5  out of  5
rating by Latonya Smith
"Marylann was great in helping us get a discount even though we had a discrepancy with an issue it got explained correctly and she had great energy"
We responded:
"Thank you for leaving us a review Latonya! I am so thrilled to hear that Marilynn was able to help you out. -Jared"
Profile photo of Justin Hartline

Justin Hartline

December 6, 2024

5  out of  5
rating by Justin Hartline
"Great experience!"
We responded:
"Thanks for the terrific review, Justin! We appreciate the great feedback. -Jared"
Profile photo of Deon Allen

Deon Allen

October 3, 2024

5  out of  5
rating by Deon Allen
"She always willing to help find ways thing a little better. GREAT JOB !!!"
We responded:
"Thank you so much for the kind review! We love helping wonderful clients like you and greatly appreciate your feedback and business! "
Profile photo of Bj Hearon

Bj Hearon

September 24, 2024

5  out of  5
rating by Bj Hearon
"Sydney is the absolute best I wish I could give her 10 stars!!!!!"
We responded:
"Thank you so much for the kind review! Sydney does a great job at helping wonderful clients like you and greatly appreciate your feedback and business! "
Profile photo of La C

La C

September 9, 2024

1  out of  5
rating by La C
"I don’t recommend State Farm because they were upping my bill by $10-15 every month for a while to the point that it was like $80 or maybe even more expensive than it was originally. I also called to see how to get my bill down, I was told they would call me back and they never did. I decided to switch to a different insurance because it’s way cheaper. When I switched, the new insurance told me they would notify State Farm so I didn’t need to contact them. I kept getting State Farm notifications still so I called to make sure it was cancelled. It was a very weird tense call with Natalie I think where she called the other insurance agent stupid for saying I didn’t need to notify them. Very strange and unprofessional."
We responded:
"Thank you for your feedback! Unfortunately, Insurance rates are based on multiple factors so they can be different for everyone. Hopefully we can earn back your trust in the future and appreciate your time and business. "
Profile photo of Lord Vato

Lord Vato

August 29, 2024

5  out of  5
rating by Lord Vato
"A1 service!"
We responded:
"We appreciate your review and business! It is always our pleasure to help you out with all your insurance needs! "